In One Year, Artie’s Express Became an Industry Leader

Artie's Express

84,000,000 adults consume fast food every day, according to a recent study. In spite of their preferences or convenience, a third of Americans eat fast food every day. As consumers, we often overlook the business and operational aspects of quick-service restaurants.

The fast food industry is booming.  There are more than 180,000 fast food outlets in the US alone, and analysts predict that number will continue to rise. Fast food competition increases as demand increases. It is imperative in this competitive environment to have a clear vision and a track record of delivering on that vision. It is essential to have passion and drive. If you want to stay in business, you must keep your customers happy and provide them with a great experience. True dedication is another key ingredient. Fast food restaurants face many obstacles. Long-term success in business requires bouncing back from setbacks and continuing to move forward.

Menu Items from Artie's Express

The diversity of quick dining options

Fast food restaurants are often associated with golden arches, french fries, and taco runs after hours. However, quick dining restaurants are not all the same. Owners of many well-known fast-food restaurants are hardworking, family-oriented individuals who are anything but corporate stereotypes. 

Artie’s Express opened in Yerevan, Armenia, in 2009. Located in the Glendale Galleria’s food court, it is popular with both locals and tourists. The hotel’s restaurants serve shawarmas, fried chicken, and naturally made fruit drinks. By early 2023, Artie’s Express plans to open four more US locations.  Artavazd Galstyan, owner of Artie’s Express, says quality and dedication make all the difference.

Customer Feedback: Why It’s Important

In Arties Express, owner Artavazd Galstyan says, “We succeed by serving high-quality food and keeping our customers 100% satisfied.”.

Artavazd places a high priority on customer feedback. Providing a high-quality meal requires customer feedback and consideration. Their commitment to quality and customer service has led to rapid success and popularity.

According to one review, “Arties Express is one of the best restaurants I’ve ever eaten at.”. I get fresh chicken that is not fried since I am a Type 2 diabetic. It was their pleasure to make me a special plate of only chicken with a side of sauce. It was delicious, and I will definitely return. Their workers are generous and will go out of their way to satisfy their customers. To all those that want to eat healthily, definitely go for the fresh chicken. It is juicy and full of flavor. I can’t wait to come again!”

 Another says: ​​” Very lovely restaurant and tasty food. I would recommend this to my family and friends. Thank you for being so kind, and you will for sure see me here again.” 

According to customer reviews, both the food and service at Arties Express are enjoyable. Artie’s Express is known for its commitment to quality and customer satisfaction. Customer feedback is the foundation of everything Arties Express does.


With Artie’s Express, small businesses can thrive while remaining unique

Is there anything small businesses can learn from this humble express dining business in Glendale, California? Artie’s Express stands out among fast food restaurants. They remain committed to their customers despite their rapid success. Galstyan reads everything people say about their dining experiences.

A freshly wrapped shawarma from Artie's ExpressA freshly wrapped shawarma from Artie’s Express

They provide people with unique Mediterranean cuisine with their Armenian roots and personal experience with Mediterranean cuisine. Despite this, Artie’s Express’ success demonstrates that success depends on passion and dedication to customer service, regardless of where a business begins. It is clear that Artie’s Express is a perfect example of this. Because they put a lot of effort into the quality of their food and the experience their customers have when eating there, they have rapidly achieved success. They have become a favorite of Glendale Galleria attendees, locals, and even mall employees. 

Where you start may be big or small, but the dedication to the present and future vision is what truly matters. Your customers define you, and without them, you have nothing.

To ensure the success and expansion of Artie’s Express for years to come, they will always rely on honest feedback from customers and the highest standard of food quality. You can find out more about Artie’s Express by visiting their website, or by visiting them at the Glendale Galleria at 1144 Galleria Way, Glendale, CA 91210. Follow them on Instagram @artiesexpress.

Be sure to stay tuned for exclusive updates!

Back To Top